Questions & Answers
Questions & Answers
i just would ask if there is a way to how many licenses had been registered from those i paid
i have lost a sd card containing repetier server and do not remember if there was a license onto it
If you reinstall on same pi it will normally use same license. If you have problems with all licenses in use mail us with license code and we can reset, but you currently can‘t see how much are in use.
if i understand that license is embedded on raspberry itself , not on sd card ?
No it is just bound to hardware and if you activte it it gets checked if that hardware was already activated so we do not count it as new installation normally.
another question about license
i have a case : i own four raspberry for different uses. One of them ,installed as repetier server , as been loaded with sd card for NAS program by error. Reloading this same raspberry with repetier server sd card , server ask again for entering license. Question : is the previous license lost ?
License is bound to hardware so I guess the run on NAS when you activated the license there had reduced the installations available. If you get problems mail us with license code and reason and we reset them, so nothing is really lost.
I seem to have read in your documentation that you can withdraw the license before switching to another raspberry, but I'm not sure. the problem with sd cards is that it is not possible to label them and the error is easy when handling multiple raspberry and sd cards
please can you give me the e-mail address to which I should send a license copy
To withdraw a license go to register tab and just hit deactivate. That returns the license until you activate it on any device you want.
after a long shutdown due to covid 19 I try to restart repetier server on raspberry which no longer works and claims the license key. I enter the license key and answer obtained "license server returned an error unknown license OJRZ .................. RR in request"
I tried with two raspberries >> same problem
during the month of August it worked perfectly with camera via wifi
you explained to me how to cancel a license on a raspberry to pass it on another, but I surely made a wrong move. I am unable to restore proper operation
I only have suicide left with a ton of chocolate smarties
what i have to do before this last solution ?
you said >>To remove a license, go to the Registration tab and simply tap Deactivate. This returns the license until you activate it on any device of your choice.<<
but where i have to do that ? did my brain damaged by covid ? no more remembrances
a quelle adresse mail puis vous envoyer la copie de ma licence et facture d'achat de licence
It is in the gear icon menu at the top->Register
If it does not work send a mail to our support with the license key and we can reset it.
Mein Gott, ich habe OJRZT statt 0JRZT gelesen !!
Ich bin es gewohnt, die Null durchgestrichen zu haben, um sie von dem "O" zu unterscheiden, das mein Fehler ist
merci beaucoup !!!