Install error on Ubuntu 14.04LTS 64 bit

tonyallen28

I get the following error message when trying to install on a new Ubuntu machine.

error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory

I thought maybe the library wasnt installed so I ran: sudo apt-get install libstdc++6 but it showed that it was up to date. I'm not very knowledgeable about Linux so maybe its a simple issue I'm doing wrong. Any help would be much appreciated.

Here's the full install log:

repetier@repetier-desktop:~/Downloads$ sudo dpkg -i Repetier-Server-0.75.0-Linux.deb
(Reading database ... 199494 files and directories currently installed.)
Preparing to unpack Repetier-Server-0.75.0-Linux.deb ...
Uninstall Repetier-Server
 * Stopping Repetier-Server rsd                                          [ OK ]
Unpacking repetier-server (0.75.0) over (0.75.0) ...
Setting up repetier-server (0.75.0) ...
Install Repetier-Server
You may see warnings about groups. These can be ignored.
The user `repetierserver' is already a member of `tty'.
adduser: The group `intserial' does not exist.
adduser: The group `ugpio' does not exist.
 * Starting Repetier-Server rsd                                                 /usr/local/Repetier-Server/bin/RepetierServer: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory
                                                                         [fail]
dpkg: error processing package repetier-server (--install):
 subprocess installed post-installation script returned error exit status 127
Processing triggers for ureadahead (0.100.0-16) ...
ureadahead will be reprofiled on next reboot
Errors were encountered while processing:
 repetier-server

Repetier

If I call 

ldd /usr/local/Repetier-Server/bin/RepetierServer

i get

        linux-vdso.so.1 =>  (0x00007ffc993c0000)

        librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007fa33d540000)

        libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fa33d320000)

        libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fa33d118000)

        libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007fa33ce10000)

        libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fa33cb88000)

        libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007fa33c970000)

        libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fa33c5e0000)

        /lib64/ld-linux-x86-64.so.2 (0x00007fa33d748000)

showing which libraries the server uses and where it finds them. Try this with your linux and check if that file is there and readable for everyone.

tonyallen28

Thanks repetier for pointing me in the right direction. It turns out there was no  libstdc++.so.6 in /usr/lib/x86_64-linux-gnu/libstdc++.so.6
even though libstdc++.so.6 was installed. After doing a bit of
searching I found that installing the 32bit version fixed it. So in case
anyone else has this issue here's what I had to do to fix it

sudo apt-get install lib32stdc++6

Repetier

Why didn't you install the 64bit server version if you have 64bit? We have both 32 and 64 bit versions for intel linux.

tonyallen28

Good question I just read this
" intel32: libc 2.19 like used in Ubuntu 14.04LTS
amd64: libc 2.13 like used in Debian Wheezy "
I'm not much of a Linux user I just knew I had Ubuntu 14.04LTS so I went with that. Would the amd64 been a better choice?

Repetier

Now that it is working it makes not much difference. Both work at same speed and memory range is not an issue. I guess 64 bit would maybe do some math stuff faster.