My stepper motors are not working

So i just downloaded thenrepetier host software/ firmware, and the printer is hooked up to the computer, and  i can manually move the printer with the axis buttons, but when i tell the printer to run the gcode the printer only uses the x axis resulting in the print only printing a line and getting balled up on the printer. i know that the printer works fine, but i think the software is not working properly, and i think it is how the calibration wassetup
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